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Ghirardelli Chocolate

Engaged Employer

Ghirardelli Chocolate reviews

4.0

65% would recommend to a friend

(343 total reviews)
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Justin Reese

78% approve of CEO

66% positive business outlook

Ghirardelli Chocolate has an employee rating of 4.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ghirardelli Chocolate employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

343 reviews
3.0
Jun 23, 2018

Invest in PEOPLE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most people are friendly, good discount (50%) on products that aren't co-manufactured, stepping stone company (could be a pro/con depending on how you look at it) since you can learn a few things here and then move on to something better. Benefits package is ok (United Healthcare low or high deductible, not the best). 401k match after 5 years. Business casual dress and jeans are ok except with the Swiss come into town. CEO is very personable and friendly, talks to everyone in the office not just the management team. Free coffee, fruit in the mornings, and there's almost always leftover lunch from lunch meetings. 18 FTO days a year (combined sick and vacation which could also be a pro/con depending on you personally).

Cons

High turnover, probably due to lack of learning opportunities, low pay for the bay area (based on San Leandro pay versus San Francisco), poor communication with people in the office between leaders and their staff as well as in the field and lack of visibility to what it's like out in the field, antiquated systems for inventory and sales analysis, no opportunities for transfers to the other sister companies (Lindt and Russell Stover) yet Lindt folks get to come from New Hampshire, Switzerland, etc. It's also a red flag when half the HR department up and leaves within 3 months of each other, so you could say there's definitely "growing pains" going on right now. If you come in as lower level staff don't expect any movement (lateral or vertical) for at least 2-3 years. Could really use some more diversity in the director level staff and especially management.

2.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

A lot of chocolate to eat in the corporate office. A lot of lunch meetings. CEO cares about company values.

Cons

Upper management team totally disconnected with the people. Cut throat middle management staff. Very weak HR presence. HR does not address issues employees may have with managers/directors.

avatar
Ghirardelli Chocolate Response
9y
Thanks for your comments and concerns. We are always seeking to improve.
1.0
Jul 8, 2019

AVOID!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure - maybe free chocolate?

Cons

Everything. Horrible culture. They claim there's great culture but its all an external facade to reel in new candidates. Every person here does 2-3 peoples jobs, while people continue to get fired/quit left and right and they can't back fill due to budget. So more overworked people quit & the cycle just gets worse. Culture is 100% political, whoever sucks up the most to management the best gets all the praise and glory while the rest of us actually doing the work get pushed around and stomped further and further into the ground. More than a handful of people just in the last 3 months quit with no other job lined up because they couldn't take the stress here anymore. I really cannot get out of here fast enough!

Viewing 1 - 3 of 343 Reviews

Glassdoor has 381 Ghirardelli Chocolate reviews submitted anonymously by Ghirardelli Chocolate employees. Read employee reviews and ratings on Glassdoor to decide if Ghirardelli Chocolate is right for you.