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Girl Scouts USA

Is this your company?

Aging organization headed nowhere - Membership Manager Girl Scouts USA Employee Review

2.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The organization is a respected, long standing tradition in American culture. I have seen the organization make a positive impact in the lives of many girls.

Cons

The organization is rotting from within. It claims to be streamlining and turning towards the future but it is a mess. It can't decide if it's a cookie & camping club, a "girl power" club, or both. There's an internal struggle within the company between the old guard and the younger set who can see that it's out of touch with the majority of today's girls. The recent decision to reorganize the local councils has been a complete mess, regardless of what GSUSA's PR machine says. Many of us have left the organization because we couldn't put up with the chaos and the b.s. anymore. I felt dirty bringing home a salary earned on the backs of little girls selling cookies (a full 55% of the council's operating budget was due to cookie revenue.) It's especially offensive when these many of these girls (depending upon what council you're in) can't use their cookie money for camp, and the money is sent right back to the troop leaders, who may use it at their discretion. And as much as I understand that no business can operate without sufficient income, this organization has in the past 10-20 years sharply turned from being primarily interested in the well being of girls to being interested only in a buck. Anyone who disagrees hasn't seen the way the company truly works from the inside. I am a 25-year Girl Scout, have held 5 or 6 positions within the organization and each year things just got more and more discouraging. I don't see them improving any time soon.

Explore other reviews about Girl Scouts USA

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoyed the experience! Great for students.

Cons

I didn’t think there were many cons

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, less hours than a conventional full-time job, good mission (although they're losing the plot with that more recently). Your experience will vary greatly depending on who your direct report is.

Cons

Terrible leadership, staff morale is low and people have complained about the toxic work environment for years to no avail. There is poor communication in regard to organizational changes (which are nearly constant). This business has had incredibly high turnover from the top down for some time now, lots of things fall through the cracks since there is a constant scramble to find staff to complete all of the work that needs to be done. This puts a lot of stress on the staff that actually stick around, their loyalty will only result in menial raises and twice the responsibility. The employee handbook is merely a suggestion to management staff, as the rules are insolvent, unenforceable and serve as nothing but a shield for management. The culture here is "rules for thee, and not for me," favoritism is rampant. Accountability is nonexistent for managerial staff who violate policy or mistreat employees, the org would sooner fire someone before they ever seek to resolve an issue. They have layoffs every 9-12 months or so. If you are looking for a long term position you should probably stay away, this company is likely a year or two away from going belly up if things don't change, but the new CEO just hired several of her friends into C-suite positions so they could siphon money out of the org in its last days, you can check the 990 if you're curious. For a nonprofit that should abide by the Girl Scout Law/Promise they essentially do everything except practice what they preach. They misuse resources, people, finances, relationships and the members they claim to serve, a recipe for disaster for a business model that relies on community and sisterhood.

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