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Girl Scouts USA

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Girl Scouts USA reviews

2.9

42% would recommend to a friend

(1,460 total reviews)

Sylvia Acevedo

73% approve of CEO

30% positive business outlook

Girl Scouts USA has an employee rating of 2.9 out of 5 stars, based on 1,460 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Girl Scouts USA employee rating is 22% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Girl Scouts has some of the most committed and dedicated volunteers than any other organization on EARTH. 95% of our workforce is volunteer based (unpaid) workers who put the company and the girls it serves before themselves!

Cons

Since it's mass lay off in 2013-15 the organization has been struggling for consistency in defining and maintaining a clear IDENTITY: vision of where it wants to go, where it can go, what it is capable of accomplishing and most importantly how to create a resilient organizational structure and pathway to credibility… because of the following reasons: 1. OLD vs. NEW: To start with, the company has been without a CEO for almost 3 years! And survivors of lay-offs from 2013-15 are very guarded and loyal to one another against “the newbies.” I have seen many people who joined the company get fired after 9 months and told “they were NOT A GOD FIT.” Many times, it’s the old guard cooking up this line and using it to oust these people and the worst part is “EVERYBODY KNOWS THIS INCLUDING HR WHO TELLS THE VICTIMS.. SORRY BUT, WE HEARD YOU WERE NOT A GOOD FIT” 2. HR is COMPLACENT: They know there is a HUGE mismatch between the old house culture & clicks (Pre-lay off culture) and the ‘ideals’ the new leadership wants to instill and promote. They don’t care to follow through once they bring you in, and will only show up when you are given extended probation (i.e. warning number #1 from Old guard managers telling you that “WE NOTICE YOU ARE NOT FITTING IN” after 3 months; warning NUMBER #2 “you are still NOT FITTING IN” after 6 months; warning number #3, “you are still NOT FITTING IN after 9 months; YOU ARE FIRED). 3. MICROMANAGE AND OUST: With the exception of teams headed by ‘NEWBIES’, each team is headed by a micro-Manager (old guard) who insists on doing EVERYTHING the (old) GS way. You must ‘put up and shut up’ and or will be ousted for “NOT UNDERSTANDING WHERE YOU ARE = YOU DON’T FIT IN…” 4. “YESTERDAY becomes tomorrow” - Time and time again, the organization is run by older ladies (i.e. board, senior management, mid-level management, etc.) who are former Girl Scouts and are only interested in replicating their own experiences from 1904. They are OUT OF TOUCH with MILLENNIAL MOMS, DADS, GIRLS and WOMEN born post 1979.

3.0
Apr 24, 2016

Girl Scouts of Western Ohio- lost sight of their mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays fairly well for a non-profit, have opportunities for bonuses and raises, provides additional staff development training, opportunities to move up in the organization, friendly co-workers, family oriented environment

Cons

Sets unrealistic number goals, unrealistic amount of hours/workload, management handles conflicts poorly, staff training isn't the best depending on the department, constant conflicting messages/directives from departments, doesn't make best use of staff time, has a heavy focus on documentation and data entry, which often times is redundant or could be done in a simplified manner.

2.0
Sep 2, 2015

Community Engagement Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Girl Scout mission, the promise and law, and the overall organizational goals of the company are truly admirable. There is a sense of pride after engaging the girls in a successful series or camp. You know they have truly learned and will be better women because of their experience.

Cons

The organization is one of the most UNorganized I've ever worked for. As a community engagement manager OR a recruitment manager, they tell you, "you work the job not the hours." This sounds pretty good at first until you realize you have to go to 10 late night meetings a month, have to meet unrealistic goals, and, even if you are doing well, you get punished for compensating some of those late night hours. Say you work 65 hours a week, 25 hours over a normal work week, and you decide to come in 2 hours late during the morning for the week, which is 10 hours, you get scolded despite still having 15 overtime which you don't get paid extra for. Oh, and you will work weekends. A lot of weekends. It's not a flex job like they say it is in the interview. It isn't. You'll work your you-know-what off trying to succeed at a number game, which is what it is, only to be told your efforts arent good enough and you really need to try harder/think of a new strategy. The. They'll proceed to micromanage your work until you decide to leave. It really isn't worth it. Until the organization GETS ORGANIZED, you'll go through a lot of unneeded (or wanted) stress until you realize that the job isn't worth having health problems for. My experience is one that I will never forget, and I have definitely grown as a person because of it, but it's not worth the headache and stress. Trust me.

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Glassdoor has 1,659 Girl Scouts USA reviews submitted anonymously by Girl Scouts USA employees. Read employee reviews and ratings on Glassdoor to decide if Girl Scouts USA is right for you.