Learn and move on to better places - Customer Success Executive GlobalData Employee Review

1.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

- The team is nice but that's not really a company aspect (your colleagues won't stick around for long though). - It is a great learning place as you get to dive deep into your vertical and get exposure to big clients and interesting topics. - Product is decent (at least in the IC I am in).

Cons

- It is not a very professional environment. - The pay is WAY below the market average and there is no transparency at all. There is no logic in how they define salaries (for example, grads making the same or more money than people with more experience). Also no benefits. They put huge pressure on finding upsell leads while there are no bonuses/commissions (really frustrating and unfair that someone else is collecting a check for YOUR work. They will send you a 'congratulations' email/shoutout in a meeting, but that won't pay the bills). - They are constantly adding responsibilities to our list without an increase in salary. Also no annual increases/reviews. - There is no clear career path/progression. If you stick around and get a 'promotion' you will maybe get a 2k increase in the already awful salary and a 'senior' on your title and have to live with that for the next 5 years. - They are aware of all of this but don't bother doing anything to retain talent. I have seen/heard of BRILLIANT people coming and going in months. Also, once they gave notice they were asked to keep it a secret from their colleagues. - As a company in general the environment is very toxic. There is a lot of tolerance for bullying and racist/sexist comments. - Senior people that we need to interact with won't bother to treat you well or give you the time of day because you are not senior enough and they feel like they are God's favourites. - HR is there to make your life as difficult as possible. - EVERYTHING, even the smallest thing, has to go through the CEO's approval so all the processes are slow and bureaucratic. Teams have no real autonomy. To be fair I have learned a lot but I am already looking for another job.

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GlobalData Response
4y
Thank you for your feedback, we are pleased to hear you see GlobalData as a great learning place. As a business we aim to ensure all employees can thrive in a nurturing environment and operate a zero tolerance policy against bullying or discrimination in any form. We will certainly escalate your feedback to management. We would also appreciate the opportunity to discuss some of your experiences in more detail so would encourage you to flag your specific concerns to your manager or HR.

Explore other reviews about GlobalData

5.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of freedom. Need to have product for clients.

Cons

Be ready to go into office but the people are friendly and its productive.

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GlobalData Response
5mo
Thank you for your thoughtful review. We appreciate your suggestion about tools and are always looking to improve our processes so we take your feedback onboard. Please send any further suggestions on how we can improve to HRsupport@globaldata.com. GlobalData People Team.
1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive team, collaboration within the team

Cons

You never get a raise or promotion, not even annual inflation adjustment. Higher management doesn’t care about you or any other employees. They are only concern about generating more revenue without even appreciating or giving any perks to their employees.

2
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GlobalData Response
1mo
We’re disappointed to hear about your experience. Employee experience is a top priority for us, and we’re always working on ways to improve. Your feedback will be taken into account as we continue to make changes. GlobalData People Team.
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