WAS an amazing place to work - now it just needs a lot of work - Anonymous employee GoCanvas Employee Review

2.0
Mar 12, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You'll get to work with great people (those that are still remaining) - Fully stocked kitchen and refrigerators, including Nitro Cold Brew and Kombucha kegs - Free chair massages every other week & catered lunches every once in a while - Unlimited PTO makes it easy to plan vacations without having to worry too much about counting down days - Finally starting to offer some cool volunteering events to give back to the community - Some outside of work events such as trips to the African American History Museum - Solid product

Cons

- Across all departments, pay is NOT industry standard. Every single team member at GoCanvas could be making more money elsewhere. They counter this by claiming that they do annual salary audits to match up with the standard. If they are actually doing these audits, they must be doing something improperly. - Questionable hires into certain upper management positions. I'll leave it at that... - Changes are implemented on a daily basis without a plan of fully executing them when the time comes. They're really good at releasing a new idea to be used "effective immediately", but not know the repercussions or next steps that come from these changes. This leads to a very hectic and chaotic work environment. - Obviously there is always going to be change when an acquisition occurs. If you don't like change, you shouldn't work at a start-up. However, certain promises were made by the CEO and upper management when the acquisition occurred that were not followed through with. If you look up reviews of other companies that were acquired by K1, you'll be shocked at how eerily similar they speak about broken promises made by upper management. - Turnover (another somewhat common theme is acquired start-ups) is HUGE here. This has been especially true over the last 6-months or so. Plenty of high-up people have left due to disagreements with upper management and the decisions that are being made. Those that don't leave talk negatively about the company openly all day at work. As you can probably imagine, this doesn't make for the most friendly work environment. - Depending on the department you're in, not a ton of room for growth. Sure there are title bumps here and there, but they most certainly don't come with much of a paycheck bump. - Not that it should be make or break... but no type of holiday party AT ALL in 2019. This was one of the best parts of 2018 at GoCanvas.

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GoCanvas Response
6y
Hey there, thank you for taking the time to share your experience with the Glassdoor community. As you know, over the past 10 days we have moved swiftly to respond to the COVID-19 pandemic. Unfortunately, the stocked kitchens and the cold brew has been switched to Keurig coffee at home for most as our teams are working remotely, often with children underfoot now that schools and daycares are closed. We have been transparent with the team about the situation and worked to support a smooth transition to work from home. The feedback we have received so far is that the support from leadership and team leads has been great and that what is needed now is more collaboration and connection between team members, and we are working on virtual coffee meetups and happy hours. The whole team has stepped up, spending more time with our customers to learn how to better support and serve them during this challenging time, something we are immensely proud of. Thanks again for sharing your experience!

Explore other reviews about GoCanvas

5.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great management great product great benefits

Cons

Constant change-make sure you can handle it

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO (though this is changing). Work-life balance was decent, especially earlier on. My customers were the best part of the role, and I genuinely felt for them as they navigated a significant amount of organizational change.

Cons

I stayed longer than I probably should have because the strongest parts of my experience were early on. After the acquisition, the culture shifted enough that many people started reevaluating their time here. It became more process-heavy, less transparent, and much more rigid than before. Management experiences varied widely. At one point, I went months without a clear direct manager or consistent point of contact, which created confusion around ownership and expectations.

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