Run, don't walk, away from this company - Anonymous employee GoCanvas Employee Review

1.0
Oct 17, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The "unlimited" PTO is ok...

Cons

Unorganized and unprofessional leadership. HR, training, and sales/marketing/account management teams have no idea what they are doing and are constantly changing objectives before any real processes can be seen to be successful. This company tries to pride itself on culture and empathy but that is a huge red flag for "I will manipulate and lie to you and then not pay you enough".

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GoCanvas Response
4y
I am saddened to read your review. Without any information about your role or tenure, I am left unable to understand your experience or address your concerns. In the absence of information, I can only assume that the experience of working in an agile and dynamic environment that iterates regularly was a poor fit for you. If that is the case, then the practices at the core of our business, such as fail fast, and launch early and iterate, might feel disorganized or unprofessional to you. I can, hand on heart, say that a people-first approach is very real at GoCanvas. All our leaders are trained in Servant Leadership and attend a monthly leadership academy where we have covered relevant and current topics that help them genuinely put their teams first, such as avoiding burnout, supporting team members through COVID, inclusive leadership, and more. I thank you for sharing your experience with the Glassdoor community and wish that you had shared your concerns with the HR team during your tenure.

Explore other reviews about GoCanvas

5.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great management great product great benefits

Cons

Constant change-make sure you can handle it

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO (though this is changing). Work-life balance was decent, especially earlier on. My customers were the best part of the role, and I genuinely felt for them as they navigated a significant amount of organizational change.

Cons

I stayed longer than I probably should have because the strongest parts of my experience were early on. After the acquisition, the culture shifted enough that many people started reevaluating their time here. It became more process-heavy, less transparent, and much more rigid than before. Management experiences varied widely. At one point, I went months without a clear direct manager or consistent point of contact, which created confusion around ownership and expectations.

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