Not what it used to be - Software Engineer GoCanvas Employee Review

2.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO. For my department and team, it was always honored and respected. I never had any issues taking off the time I needed. - Permanent WFH. This was a pro for me since I dislike loud offices - Some amazing coworkers. I can say I've really made some lasting friendships here.

Cons

Pay attention to the other negative reviews on here. If several employees from various departments are all complaining about the same issues, then chances are, it's a serious problem that the company has not addressed. From my own personal experience, the direction of the company has turned into a haphazard mess from the days when everyone was in the office. Management today has no clue what it's doing and it feels like the blind leading the blind. There was a massive layoff in August 2020 and ever since then, much of the upper-level management abandoned this sinking ship, including the former CEO himself, in 2021. The R&D department, in particular, is suffering. Several top software engineers quit last year, which put a strain on all of the engineering teams. Constant team shifts and changes were made to try to accommodate the shortage of people, but this just led to burnout and a drop in team morale. Despite a few new hires, it didn't feel like the department was able to recover what it once had. Pay is also not competitive in the current market, so they can't hire top talent. Moreover, there are no efforts made to address unfair pay gaps for current employees with the same job title and similar years of experience. For a company that claims to value diversity, it certainly won't be reflected in your paycheck if you identify as a woman or a minority in tech. If you choose to bring this up with your manager and HR, expect to be shut down instantly and threatened with being let go. There is also the issue of lack of transparency and gaslighting by managers, SCRUM masters, etc. during your 1-on-1s. You will be kept in the dark on purpose and whatever you say during these meetings can and will be used against you. It became an incredibly toxic work environment in this regard, despite working remotely. It is a real shame as the other software engineers are great to work with, but management's attitude, lack of training opportunities, and low pay make it hard to justify staying long-term here.

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GoCanvas Response
4y
Hey there, thank you for taking the time to share your perspective with the Glassdoor community. It sounds as though you are rather disappointed and upset at the end of your GoCanvas journey, and I am genuinely sorry to see that. I sincerely wish you were as thorough in your communications regarding feedback and improvements whilst you were a team member, as you are in this review. This is the first I have heard of some of your concerns and I am no longer in a position to assist you in bettering your experience. It is clear that you were operating from inaccurate second hand information, and I wish you had reached out directly. I say that because any complaints are taken very seriously and thoroughly investigated, any suggestions of unfairness is looked into. The question of disparity in pay amongst teams came to my attention in 2021, I immediately conducted a compensation analysis and verified the data with HR leadership, seeking to rectify any disparity. However none was found, any differences in pay were a result of different levels of qualifications, of years of experience. On the occasions in the past where a similar analysis has shown a difference, action was taken and salaries raised to ensure fairness. I am also confused about a lack of transparency you feel you experienced. Company-wide Allhands occur every other week and each one covers updates from major departments as well as company results. As a software engineer, you were invited to Engineering Allhands and Scrum meetings such as, standups and retrospectives for your team. Futhermore, our C-suite all have an open door policy that the team takes advantage of weekly. I am sorry to hear that your GoCanvas journey was soured in the end, whether that be by relying on second hand infortmation, or not reaching out for help. I truly wish your experience had been different and wish you all the best in your career moving forwards.

Explore other reviews about GoCanvas

5.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great management great product great benefits

Cons

Constant change-make sure you can handle it

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO (though this is changing). Work-life balance was decent, especially earlier on. My customers were the best part of the role, and I genuinely felt for them as they navigated a significant amount of organizational change.

Cons

I stayed longer than I probably should have because the strongest parts of my experience were early on. After the acquisition, the culture shifted enough that many people started reevaluating their time here. It became more process-heavy, less transparent, and much more rigid than before. Management experiences varied widely. At one point, I went months without a clear direct manager or consistent point of contact, which created confusion around ownership and expectations.

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