Pros
Very fun place to work. Wonderful environment. The environment is professional, but allows you to have a truly great time while you're at work. Very extensive training. The training is months long and they really prepare you for the job you will be doing when you are out on the floor. Great opportunity for advancement, that is if you are meeting their ever so important sales. An evergrowing company. Have constantly been hiring even during the recession. Almost overcrowded.
Cons
Corporate Greed at its finest. So obsessed with sales that they will overlook how long you've been at the company, how much more knowledge you possess over the newbies, and what other qualities one possesses which could benefit the company. Sales matter when it comes to moving up, even if the job you wish to go to has nothing to do with sales(which most don't). Management became increasingly anal about breaks and lunches. There are metrics to make sure you're on the phone a certain amount of time, but it does not matter if you meet or exceed this because they will analyze every lunch/break you take and just LOOK for reasons to write people up. An extreme overemphasis on irrelevant metrics makes moving up very difficult. For as much money as that company makes, the offices are pretty dreadful. They were recently updated, but they are all pretty cramped and dirty.
