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Outsourcing and greed is destroying the once great culture of GoDaddy - Technical Account Manager (TAM) GoDaddy Employee Review

1.0
Mar 24, 2026
Technical account manager (tam)
Recommend
CEO approval
Business Outlook

Pros

Pros of working at GoDaddy in the beginning (now long gone as of mid-2024): Good pay and solid benefits that made me feel taken care of Fun, caring culture where I actually felt valued by the company Friendly US-based teams and supportive managers who had my back Easy tools and happy customers that made my job way less stressful All those values that made GoDaddy a great place to work have been completely wiped out by corporate greed, heavy outsourcing, and a total lack of consideration for the employees who were actually making them money.

Cons

Cons of working at GoDaddy as of mid-2024 (what replaced the old good stuff): Low pay with shrinking benefits and commissions that make you feel undervalued and stressed Toxic, fear-based culture driven by corporate greed where employees are treated like disposable costs Heavy outsourcing to cheap overseas teams with unsupportive managers who throw you under the bus Angry, frustrated customers and broken tools that make every day exhausting and way more stressful All those old values that made GoDaddy a great place to work have been completely wiped out by corporate greed, heavy outsourcing, and a total lack of consideration for the employees who are actually making them money

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GoDaddy Response
3mo
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not go as expected. We encourage our teammates, current and former, to live passionately and provide honest feedback that will help us grow as a company.

Explore other reviews about GoDaddy

5.0
Jul 13, 2026
Software engineer(internship)
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Inbound care sales guide
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
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GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
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