Inbound sales - Inbound Sales Representative GoDaddy Employee Review

3.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Its a good step in the door, benefits are good, pay is good

Cons

Strict, metrics are getting even worse

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GoDaddy Response
9y
We appreciate you reaching out to share your insight. We are competing in a highly competitive space that requires us to constantly improve to meet the demands of our amazing customers. That commitment is what inspires us to continue our investments in great products and world class service. We must raise the bar and deliver more every day. We regualrly hold round tables at every level including our front line employees. In addition, we currently do monthly pulse surveys to pro-actively seek employee input that drives our engagement agenda. Your advice is spot on and we will continue to seek you and your colleague's input!

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
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GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
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