If you're not one of the "good ole boys" you're gonna have a bad time. - Inbound Sales and Support GoDaddy Employee Review

1.0
Oct 20, 2012
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Great place to make some money if recent grad or just need some extra cash-don't be intimidated by their "Now need a degree" requirement on their site.It's a call center not rocket science. -Co-workers usually pleasant to work with -Cheap lunches

Cons

-They are always hiring because of the ridiculous turnover rate.They'll give you this fluff story that the reason for it is because other employees are advancing to other departments.Which in reality, its either because people are leaving for applying to a department an insane amount of times, (Lost a good co-worker who applied for a position over SIX TIMES WITH PRIOR EXPERIENCE to only get turned down because managers pick whom they judge they get along with best...or whom they are already friends with) or you can get termination for sales or something else absurd like they don't think that you "consult" enough to make them more money. -DON'T SPEAK YOUR MIND. If you tastefully disagree with any of their ridiculous "OH MY GOODNESS GODADDY IS AMAZING" opinions or politics- as mentioned in previous reviews,they are very open about their prejudices against you. And if you challenge them, they will find something ludicrous against you since their whole handbook is a joke and there's a trap around every corner they can call you on. Since godaddy is a privately owned company,of course they can do whatever they want with you.You are their robot after all. -They do not play well when you try and switch your schedule.(Again, two people on my team quit because getting a schedule change is pretty much equivalent to pulling teeth), Even to the point of challenging you that you shouldn't "need" to change your schedule if you been doing the same one for so long, they won't even attempt to give you new schedule options if "they" believe you don't need one.When challenged of course, management pretty much dug up something ridiculous on them threatening their job.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

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GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
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