4.0
Nov 27, 2013
Former employee, less than 1 year
Tempe, AZ
Recommend
CEO approval
Business Outlook
Pros
Positive team members, fun atmosphere, decent equipment (monitors, computers, headsets), overtime available, regular feedback, concerned managers, paid time off, significant daycare benefit, constant internal job postings.
Cons
Daily sales expectations, insufficient training provided (learn as you go philosophy, not your job to fix all customer issues attitude), schedule changes with very little notice, constantly working in high call queue, shared cubicles, not enough time afforded off phones for product training and development.