Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

GoDaddy

Engaged Employer

GoDaddy reviews

Great possibilities with a tech leader, but be prepared for a Darwinian environment for new employees. - Inbound Sales and Support GoDaddy Employee Review

3.0
Aug 10, 2014
Inbound sales and support
Recommend
CEO approval
Business Outlook

Pros

Cutting-edge industry leader Very good benefit package Career growth potential Fun culture Mostly laid back managers

Cons

In this role, you will be live on the phone with customers on your seventh day. You will not have a full grasp of the basic functions of the CRM ordering system. This goes over and above your being a novice at the product line, which includes more than 60 offerings. Unless you are a skilled actor, or very versed in internet tech at the outset ( this is not a requirement to be hired, by the way), customers will sense that you are new and unsure. This can be a harrowing experience for the customer and especially for you, until you learn. Of course, during this time you will still be expected to sell product and have the credibility of an internet expert (at least in the perception of the customer).

avatar
GoDaddy Response
11y
Thank you very much for the input. We are constantly evaluating the effectiveness of our training programs so that we can provide the best experience possible. Our training staff has been notified of your feedback.

Explore other reviews about GoDaddy

5.0
Jul 13, 2026
Software engineer(internship)
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Inbound care sales guide
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
avatar
GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
See reviews by: Helpful|Rating|Date|All
Related searches: GoDaddy jobs | GoDaddy salaries | GoDaddy benefits | GoDaddy interviews
GoDaddy reviewsGoDaddy Inbound Sales and Support reviewsGoDaddy review