Current position - Inbound Sales GoDaddy Employee Review

1.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only pro.

Cons

The training is decent but when you get out onto your team if your mgr is bad your going to fell. The metrics are not fair. The NPS metric can affect your bonus even if you did nothing wrong on the call. The other big con is how they pay out. In the interview you're told they pay commission. But the pay bonus and you don't receive it if you don't hit your target goal. So you find yourself working for a base pay while the company is still making money. Once I leave I will never look back nor refer anyone to work at Goddady.

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GoDaddy Response
3y
We’re sorry to hear that your experience isn't going as expected. We have a number of feedback methods, and encourage anyone that would like to learn more to reach out to their leader or HR representative. We are committed to promptly and thoroughly investigating all complaints and taking appropriate action in response.

Explore other reviews about GoDaddy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
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GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
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