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GoDaddy

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GoDaddy reviews

I've had nothing but positive experiences. - Inbound Customer Service Representative GoDaddy Employee Review

5.0
Sep 20, 2015
Inbound customer service representative
Recommend
CEO approval
Business Outlook

Pros

Competitive Atmosphere Cool Coworkers Amazing Benefits They care for their employees Plenty of room to grow

Cons

The occasional upset customer but you have a great support network to help you work with those customers

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GoDaddy Response
10y
Thank you for the kind words. As you know our culture is one based on customer service and consultation. We know that in order for our customers to succeed online they need to have a partner who can help to identify area’s that will help their business succeed. These entrepreneurs work hard to create their business and we are here to help make the business of business easier and more profitable. We would not be able to do what we do without the talent, drive and focus on customer satisfaction we get from employees like you everyday. Sincerely Brad Ehly Customer Care Director

Explore other reviews about GoDaddy

5.0
Jul 13, 2026
Software engineer(internship)
Recommend
CEO approval
Business Outlook

Pros

remote work and balance was nice

Cons

low engagement / communication with team

2.0
Jun 22, 2026
Inbound care sales guide
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool people (not including leadership)

Cons

- You'll be worked like a slave, told when you can take your breaks and lunches. - Boy's Club. If you're in it, you can get away with lying to customers, breaking company policy, and basically whatever you want. If you're not part of it, watch your back, you'll be hyper-scrutinized for every action you take. - Commissions are capped, so top performers are limited. - This is not a true sales job, you are taking inbound customer service calls and will be expected to do technical support and deal with escalated inbound customers. - Much of the job has been outsourced to a Business Partner Organization (BPO) in the Philippines. Because they aren't true GoDaddy employees, they are allowed to operate like the wild wild west. Lying to customers, selling them duplicate products, deleting things from their accounts and reselling them the same product. Basically a complete legal nightmare... but you aren't allowed to complain about it and you are expected to fix all the problems they create.

2
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GoDaddy Response
2w
Thank you for sharing your experience. Hearing from someone who spent more than five years with GoDaddy is important to us, and we appreciate you taking the time to share your perspective. The concerns you've raised, particularly around consistency in how policies are applied and oversight of partner operations, are not things we take lightly. We do review and share feedback like this with the appropriate leaders and teams. Perspectives like yours help inform the conversations and actions that support our ongoing efforts to improve. If you witnessed behavior that you believe did not align with our values or standards, we encourage you to share those concerns through our 24/7 Ethics Helpline. We are committed to taking all reports seriously, conducting thorough reviews, and taking appropriate action.
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