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GoFundMe reviews

GoFundMe is an incredible place to work! - Customer Happiness Agent GoFundMe Employee Review

5.0
Dec 31, 2014
Customer happiness agent
Recommend
CEO approval
Business Outlook

Pros

Working at GoFundMe is a blast. Not only do I enjoy being around my coworkers, but the environment is friendly and challenging. On top of that, feedback is encouraged at all levels, and I am given the autonomy to pursue my own projects and improve our product. Lastly, I feel truly valued and supporter by GoFundMe. They take good care of their employees and they make sure we feel that, too.

Cons

Work-life balance would be the biggest struggle. Rarely do I have to take work home with me, but the hours of a Customer Happiness Agent can vary quite a bit. GoFundMe keeps the schedules steady for a month, but they change on a monthly basis and sometimes my social life can suffer as a result.

Explore other reviews about GoFundMe

5.0
Jul 24, 2026
It admin
Recommend
CEO approval
Business Outlook

Pros

Working environment and culture is great

Cons

Doesn't have enough heads to handle everything

5.0
Jun 30, 2026
Staff software engineer
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunities to learn and grow - Getting to use my skills towards efforts that help everyday people - Leadership is very receptive to engineering, and ensuring that we have a good work/life balance - Grassroots AI adoption, allowing teams to explore and prove out new workflows based on our pain points. This enables teams to learn the how and why around using these tools, and gives an opportunity to share those learnings with other teams - Empathetic and evidence-based AI adoption, with a healthy dose of skepticism to ensure we're making the right choices - The amount of extremely smart and skilled people spread across teams means that there's always something I can learn from just about any interaction

Cons

- The downside of grassroots AI adoption is that some teams leverage the tool differently than others, or different stacks entirely - With the number of initiatives executed in parallel, it can be easy to get lost in the work

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