Pros
As a Customer Happiness Agent, you are surrounded by extremely positive people who constantly encourage and support you. Hard work is definitely acknowledged and rewarded, and everyone is happy to help you achieve your goals in any way they can. You are given the autonomy to run your own projects and work closely with the Development Team to enhance the product and our tools. I can honestly say I love each and every person I work with and am happy to go to work each day. As with every startup, there are constant new challenges, and I am proud to work with a team that can think on their feet and adapt to each new situation seamlessly and efficiently. The compensation is very fair, and the benefits are awesome. If you like to be challenged and surrounded by sharp, happy people with a great sense of humor, I would definitely recommend applying to join our team.
Cons
GoFundMe is growing very quickly, and with that can come growing pains. However, I think the team does a great job of keeping the culture, and hiring strong. The job is extremely fast-paced and can sometimes seem overwhelming, so if you're not quick on your feet and don't perform well under pressure, it might not be the best fit. The schedule can also take some getting used to, as it's not your typical 9-5 job, but this is all laid out for you from the beginning.