employer cover photo
employer logo
employer logo

Goldfish Swim School

Engaged Employer

DO NOT WORK HERE - BLACKHOLE - Customer Service Goldfish Swim School Employee Review

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Building connections with students and their families

Cons

- severely underpaid & overworked - unhealthy & toxic environment - terrible management / revolving door - money-hungry over the quality of lessons - extreme favoritism - care more about new members than customer retention

avatar
Goldfish Swim School Response
2mo
Thank you for sharing your perspective and for the time you spent working in Customer Service at the Austin, Texas Goldfish Swim School location. We appreciate hearing that building connections with students and their families was a meaningful part of your experience, and we also recognize the concerns you raised. Feedback from former employees provides valuable insight into how workplace experiences are perceived. Because each Goldfish Swim School location is independently owned and operated, experiences can vary from one school to another. We appreciate your contributions during your time with the Austin location and wish you success in your future endeavors. The Goldfish Swim School Franchise Team

Explore other reviews about Goldfish Swim School

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and great management.

Cons

Hours can be awkward compared to a standard 9-5 but ultimately are very flexible

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with the kids and staff is great

Cons

corporate is constantly changing things and cutting down on hours

See reviews by: Helpful|Rating|Date|All