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Goldfish Swim School

Engaged Employer

Goldfish Swim School reviews

3.5

54% would recommend to a friend

(1,089 total reviews)

Chris McCuiston

64% approve of CEO

49% positive business outlook

Goldfish Swim School has an employee rating of 3.5 out of 5 stars, based on 1,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goldfish Swim School employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment, people, fun, exciting, memorable

Cons

In water a lot can dye hair and ruin hair texture

avatar
Goldfish Swim School Response
2w
We're so glad you enjoyed your role as a Swim Instructor at the Goldfish Swim School in Needham, MA! Thank you for being a literal superhero to the children in your community by playing a role in their journeys to water safety. Though, we're sorry to hear that not every aspect of the position met your expectations. Each Goldfish Swim School is an independently owned and operated franchise, and your experience as an employee can vary based on which franchisee is your employer. Thank you again, and we wish you all the best! The Goldfish Swim School Franchise Team
1.0
Dec 16, 2018

Change needed

Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice, family and kids

Cons

Goldfish is an outstanding business organization and their story is heartwarming however it is important and fundamental that the establishments they choose to share and showcase this embodiment is entrusted with the correct owners and management. I believe in the mission that Goldfish embodies but the management they put in place at this location is not a perfect fit. This place is not an open door environment. How do I express my concerns, unhappiness, or issues with management when everything just keeps getting swept under the rug or fear or losing my job or being bullied. The posts of real concerns just keep getting deleted, heads looked the other way and then management trying to gossip to find out who is posting the comments. WHAT DOES IT MATTER? FIX THE ISSUES Don’t bully your employees and making them cry because you want to know who is reporting on the crappy management. A supervisor should not be bringing her kids to team building events- but I guess this happens because in the end, her kids are literally at work all the time that I guess they should be bonding -_- We should not be responsible to watch them while their mom works, especially when they are sick. Or have their personal online orders be shipped to a place of BUSINESS. this is not your personal day care or post office. Get to work on time and open the doors so we are not sitting in the parking lot waiting for you, always! Money goes missing- but let’s blame the cleaning crew or employees AND not look at the supervisor? Dude, get cameras. Our boss is continuously on Facebook, texting and taking personal calls ALL day. Can she not separate her personal life from her business life? LEAVE IT AT THE DOOR. Kids are crying in the water as she watches in and not helping her “team.” A coworker gets her shift covered to see family but gets ridiculed and pretty much threatened/harrassed from management through texts EVEN THOUGH SHE GOT HER SHIFT COVERED AS REQUIRED RATHER THAN CALLING IN. we are all kids- I shouldn’t have to be asked to skip class or miss an exam bc her kids come first and needs help This is not a personal daycare. I shouldn’t have to bond or connect with your kidsor think it’s okay that all 3 of them or 1 of them is onsite ALL THE TIME when you are supposed to be working, coaching and helping US grow. a 10yr old should not be working - labor laws. Do I really need to make a formal complaint with the labor dept for someone to finally step in and get someone who is truly professional to finally take over? Forcing us to pose for FB posts, share post about false information. Or trying to convince parents that management does talk behind their backs or even their staff HELP! Make a change

Viewing 1 - 3 of 1,089 Reviews

Glassdoor has 1,105 Goldfish Swim School reviews submitted anonymously by Goldfish Swim School employees. Read employee reviews and ratings on Glassdoor to decide if Goldfish Swim School is right for you.