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Goldfish Swim School

Engaged Employer

Wexford should be wrecksford - Assistant General Manager Goldfish Swim School Employee Review

1.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The teens are engaging and have a chance to make more money than a lot of other positions out there. The owner is a great guy.

Cons

Being a small franchise they don't have the right person in for growing a company. The management team talks poorly about their employees -even calling them names behind their backs.

Explore other reviews about Goldfish Swim School

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and great management.

Cons

Hours can be awkward compared to a standard 9-5 but ultimately are very flexible

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Goldfish Swim School Response
19h
Thank you for taking the time to share your experience as a Sales Associate at the Brookline, MA location. It’s wonderful to hear that you’ve found such a supportive management team and a great work environment. We also appreciate you pointing out the flexibility that comes with the schedule, even if it looks a little different from a traditional 9-to-5. Because every Goldfish Swim School location is independently owned and operated, workplace experiences and scheduling practices can vary from one franchise to another. Thank you for being part of the team at the Brookline location and for helping create a positive experience for the children and families you serve. The Goldfish Swim School Franchise Team
1.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively quick hiring process (4 weeks between interview and orientation), Easy to pick up extra shifts, employee handbook policies support LGBTQ+ individuals, easy to go from minimum wage (pre-lifegaurd certification) to $18 per hour (post-lifeguard certification), good for high school students.

Cons

Physically demanding, 5 hour shifts with no break in the water has caused me and my former coworkers to develop long-term health issues. My location in Lakeridge, VA over hired and I, among the other recent hires, had no consistent schedule and weren't assigned our own lessons. The only way we could work is if someone needed covering or to do cleaning shifts. Management and Deck Supervisors were inconsistent in their discipline, and held strong favoritism towards their employees. I tend to have a resting neutral face, and was encouraged by management several times that if I wasn't happy, I could quit, despite enjoying the job, smiling when on the clock, and satisfactory performance reviews. As a LGBTQ+ individual, I faced no problems with working with my fellow employees, or the students and families in the area. However, management were awkward around me in particular, consistently misgendered me in front of my coworkers and insisted that women's lifeguard uniforms were gender neutral. Lifeguard training offered at this location was cut short, and the overall compliance to safety standards were extremely questionable, including ensuring employees had first aid and CPR certifications. Everything had to go through one manager, which made them overworked and made response times long.

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Goldfish Swim School Response
3mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear there were positive aspects of your experience, including the hiring process, scheduling flexibility, and the connections you built with coworkers and families. At the same time, we take your concerns very seriously. Feedback around scheduling consistency, training, communication, and overall support from management is important and something we continuously work to improve. Creating a safe, respectful, and inclusive environment for every team member is a top priority, and we are committed to upholding those standards across all locations. We appreciate you bringing these points forward and will use this feedback as part of our ongoing efforts to strengthen the employee experience. The Goldfish Swim School Franchise Team
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