Fast-paced environment but poor management communication - Supervisor Goodwill Employee Review

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Always something to do which makes the day go by fast. Some employees really appreciate their job because they were hired with a criminal background when other jobs wouldn't accept them.

Cons

Lack of communication between management. Not enough guidance for new employees who exhibit mental health related struggles or substance abuse issues. I was personally taking initiative to tackle issues that management seemed to push aside. For example, growing tension between two employees that eventually got out of hand, as well as SH and on the job intoxication.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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