It's a great first job - Floor Associate/Cashier Goodwill Employee Review

3.0
Aug 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Goodwill's Mission is great. Hire variety of different people. Good supported employment, job training, and ticket to work programs.

Cons

*Some managers(at my particular store) don't seem like they know what they are doing. *Not all managers enforce policies yet they ask cashiers to defend policies when explaining to customers. *Some drama between coworkers isn't always handled correctly, if handled at all. *My store has 6 different managers and some times 2 or 3 managers give you different projects to work on and want you to disregard what another manager said without communicating it with them first. *There is a lot of focus on meeting goals, whic is understandable but sometimes goals are set too high.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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