This place will eat you alive - Anonymous employee Goodwill Employee Review

3.0
Feb 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a lot of good reasons to work for Goodwill. You get to work for one of the most effective nonprofits in the business, work on big and important projects, and often work with really smart people.

Cons

Goodwill, like most nonprofits, is perpetually understaffed. Unlike most nonprofits, Goodwill has no excuse for being understaffed, as there is a bottomless well of grant opportunities, but the vision for that is very limited. Being understaffed means that you will constantly have work added to your work. When that happens, your work will suffer. Managers will tell you that you need to focus on your core work, so you do, and then they ask why you are not involved in various other working groups and side projects and on and on, so you join one of those various working groups and side projects. Then the managers question why your core work is suffering. Burnout is very high.

Explore other reviews about Goodwill

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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