Do not work in a Goodwill Store unless it's your last option. - Anonymous employee Goodwill Employee Review

2.0
Oct 21, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do some charitable work that help out people throughout the area. You can be hired on here if you have a criminal background. You can move up if you stick around longer than everyone else. Not worth sticking around however because the pay is horrible for everyone.

Cons

The pay is terrible at every level. The employee turnover rate is the highest I've ever seen. Everyone is constantly afraid they will get fired, from managers on down. Nobody has the authority to do anything. Everyone is so afraid of doing something wrong no one ever takes responsibility for anything. The customers are horrible. Be prepared to clean up excrement from the changing rooms and haggle over a toy selling for a dollar.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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