Under appreciated, under paid, under utilized- terrible culture and company to work for. - Workforce Development Goodwill Employee Review

1.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The mission, in theory, is good. But each location is autonomous and left to carry it out how they ‘see fit’.

Cons

-Claim to help people get to work but then pay retail workers $10, while senior execs make considerable ($XX,XXX) bonuses annually based on their back breaking work (this is very public info on their 990 forms that can be found on regional specific websites). -Management is very political and if you don’t play the game, you should expect to be taken advantage of. Favoritism and double standards are rampant. -They care more about ranking amongst other Goodwill branches and about the numbers than improving life for employees. I.e. Wanting to ‘serve’ X amount of people, but then buying numbers from partner organizations under the guise of ‘sponsorships’ and using that personal info to count people who have never used the services as served. -Lack of ethics, lack of respect, organizational transitions every 6 months to run after some new initiative and then change it 2 quarters later.

Explore other reviews about Goodwill

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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