It's Not Retail, It's Foolishness - Store Associate Goodwill Employee Review

2.0
Jun 2, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a full time job with benefits. Easy to get hired and will work with school scheduling. Coworkers and customers were very nice.

Cons

High turnover rate. Absolutely poor management. You're expected to do WAY too much work for abysmal pay with little to no help from management. Stores are perpetually understaffed and management has no clue how to schedule for retail peak days. Professionalism is nonexistent. Highly stressful environment where making sales is the name of the game at all costs.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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