I loved what I did but corporate made things difficult - Sales Associate/Cashier/Donations Clerk/Processor Goodwill Employee Review

2.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

I really loved a lot of my customers and co-workers, I got to do lots of different things, pricing shoes and purses, seeing all the different things that got donated. I loved my job, except...

Cons

Goodwill Corporate has no idea which end is up. They flooded my store with new goods (hundreds or even thousands of pieces to count in every day) to the point that there's hardly any room for donated things. You're not allowed to hold anything ever (this is what I got fired for after TWO YEARS during which I covered tons of extra shifts for people. My store manager didn't want to fire me but Corporate forced her to. People have gotten fired for buying things on their days off when the items hadn't been on the sales floor for 3 hours. Very, very stressful and for minimum wage. What made this all so difficult is that left alone to do my job, I really enjoyed it, but Corporate has to screw everything up. They treat the managers like crap, and bawl them out for things like being $20 below the daily sales goal.

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5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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