Goodwill was simply a paycheck for me, as I was simply a number to them. - Retail Associate Goodwill Employee Review

2.0
Jan 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked part-time for Goodwill Industries for almost 6 years while attending high school and college. They have very flexible scheduling and I have met SOME pretty great people.

Cons

Goodwill has unrealistic expectations for their goals and quota, especially for how little they pay. Each year they give a TINY raise, maximum 3%. Corporate is greedy and management is filled with drama. There's practically a new manager every year and new regular retail employees every month-three months, not exaggerating. I think that says in itself how well this company treats their employees. Their mission? Please...one of the least genuine companies out there. Also, I would like to add that I exceeded the goals and quota they had set for me. I was an excellent employee who was punctual, professional, hardworking, and provided great customer service. They always told me I was a good employee. However, I tried time and time again to move up in the company. They would not even give me a single interview. They reasoned that I had no experience for any other position, so I could not move up. How am I supposed to gain experience when they wont give me a chance? And for that reason among many, is why I am leaving the company.

Explore other reviews about Goodwill

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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