Not terrible not amazing - Retail Store Manager Goodwill Employee Review

4.0
Dec 23, 2020
Recommend
CEO approval
Business Outlook

Pros

They promote well and offer Christmas bonuses to their employees at least they did when I was there. Great job for those just entering the work force. Offers PTO to full timers.

Cons

Very physical work that can be quite dirty. Upper management tends to be out of touch with types of items being donated for sale or the times of the year where donations maybe low quality yet they demand sales numbers to be met.

Explore other reviews about Goodwill

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great support.

Cons

No cons that I can think of

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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