Non-profit with a great mission but lacking in other areas - Professional Position Goodwill Employee Review

3.0
Apr 8, 2014
Recommend
CEO approval
Business Outlook

Pros

This company has a great mission with average pay and benefits. Direct mid-level managers and teams are supportive. The culture has a family-feel with many tenured employees.

Cons

The professional positions lack opportunity to move up in this company. There is a focus on money and profits, and less focus on people and mission. There seems to be an underlying culture of loyalty over integrity in the senior management. Most upper management has been there for years and will likely stay in their positions until they retire.

Explore other reviews about Goodwill

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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