If you like working in a sweatshop, you will love it here! - Store Manager Goodwill Employee Review

1.0
Apr 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The best thing about working at Goodwill was getting to know some of the customers. The majority were a delight, and stopped by often to chat for a moment while shopping.

Cons

Extremely low pay, almost no demonstration of appreciation for hard work--just a MORE MORE MORE! attitude, poor working conditions bordering on dangerous in many cases, the expectation of employees to meet unattainable goals with staff shortages and lack of resources needed to do the job, lack of or conflicting direction from upper-management, hiring more from outside than promoting within, etc.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

See reviews by: Helpful|Rating|Date|All