Seems very nice from an overall view, but the smaller branches of GW need attention and direction - Psychiatric Rehabilitation Worker Goodwill Employee Review

4.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay wasn't necessarily bad for the rural area, benefits, college tuition assistance, HQ provided coaching for life choices, freedom to try new things, company wide correspondence/emails weekly, opportunities for acknowledgement, opportunities for paid travel for trainings, opportunity to help others

Cons

Corporate needs to pay more attention to the smaller facilities and encourage more training for both supervisors and employees, facilities need better supervisor and program/business surveys for employees to identify issues, my facility was almost *too* lax to the point that there was no inspiration to work or motivation, my specific program had issues with lack of teamwork and gossiping/backstabbing

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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