Unrealistic employee expectations especially considering the pay rate - Substance Abuse Counselor Goodwill Employee Review

2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and vacations time.

Cons

I interned with this agency though my entire Master's program and was hired on after graduation. My immediate supervisor was always supportive at first but then upper management started to decline and the staff moral went down. I worked in a DOC run facility and 1/4 was supposed to be a therapeutic substance abuse program but the mind set of everyone in the place is punitive instead of rehabilitation. They look for reasons to punish the clients and send them back to jail/prison. The program is supposed to be designed so that they work while receiving treatment and live at the facility. They are supposed to have enough money saved when they leave to get back on their feet and in theory reduce the risk of recidivism but this never happens! The client start off in the hole being charged for a medical exam and room and board for the two months before they even start looking for a job and then are expected to pull appropriate clothes and toiletries out of a magic hat. Once they do get in the positive...IF they get into the positive upper management will use any excuse to withhold their own money from them. Employees are under valued and over worked. I became pregnant shortly after being hired and was told that my position would be held for me. I even trained a tech who was to TEMPORARILY take my caseload, we even told clients together that I would be back. So I went on maternity leave for 6 weeks and on the fifth week I went back to have lunch with my team and show off my baby. I asked what I needed to do to prepare for returning the next week. I was told by upper management that no such arrangement was ever made and the tech denied ever making that agreement. Even with my immediate supervisor back me up on the fact that he and the tech made that agreement with me, since nothing was in writing I was screwed because I had worked there less than a year (even though I interned with them for over a year before that) and did not qualify for FMLA. So I had to go on unemployment which I could have been on from the start of my maternity leave if they had not lied to me. Since leaving they have pushed out two of my colleagues and that supervisor not to mention the countless employee turn over I saw during my internship.

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Pros

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Cons

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1.0
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Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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