Decent Starting Job - Junior Manager Goodwill Employee Review

3.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Comprehensive training Flexibility between working the public front of the store or sorting roles in the back. Easy to learn assigned roles With good management, working with the team can be the greatest highlight.

Cons

Terrible pay Strict quotas to meet in sorting and organizing Just as a good manager and coworkers can be the best part of the job, a bad team can make the job a nightmare. It's customer service, so you're gonna run into difficulties with the public at some point. People can donate some gross stuff that is unpleasant to sort through.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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