Micro management / Brier Creek - EPM Manager Goodwill Employee Review

2.0
Sep 30, 2021
Recommend
CEO approval
Business Outlook

Pros

the benefits, the team of employees, having a weekend off every other week

Cons

The area manager should have been fired a long time ago. She had had so many managers and EPM’s leave because of her lack of professional communication, empathy and just a lack of tact. She belittles everyone and makes them feel horrible… she even made my team member cry. She is a power freak and micro manages everything you do, and does not allow you the freedom to run your own store…. She even tells you the “proper way” in her opinion how to count the cash till and you MUST do it her way.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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