Toxic Workplace - Anonymous employee Goodwill Employee Review

1.0
Oct 12, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meeting some good lower level employees.

Cons

High stress environment with a bad culture. You can also learn a lot about the organization with the volume of unhappy employees due to the work environment. At the lower level employees are overworked and VERY well underpaid, at the higher level management is terrible at communicating, working with employees and pocketing off over compensated bonuses. Retail stores make a lot of money if you consider that everything is run by donations, but still manage to underperform because employees are minimum wage. Think about it you’ve had one store make Million dollars last year during COVID. Most of the profit goes to executive salaries bonuses, some of it goes to community programs that have relationships with senior leadership. There is no unified goal in how to run the entire company. Each department is heavily compartmentalized, and none of the department leaders have any interest in understanding how the other departments work. If anybody does have an interest in improving things, that gets noticed very quickly, then they'll be overloaded with busywork to keep the status quo. Look no further than the Human Resources department they have the Highest Turnover Rate in the entire organization. Matter fact they just lost three essential employees due to toxic leadership and a hostile work environment. HR is supposed to be the glue to the organization. However, in this organization the leader is in the pants of the head so go figure why the HR department is the worse department. It’s a reflection of the organization with not an ounce of care for the employees. To add to the dysfunction there are no options for remote work, no procedures in place for COVID. You also see your taxpayer dollars go to questionable programs...

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5.0
Jun 24, 2026
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CEO approval
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Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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