Pros
Know when something good is going on the sales floor
Cons
Upper management makes all the money. I got highest raise of anyone in the store and was a 6% raise. There were people working there for 20+ years and still only got the base pay increase. So disorganized lots of internal strife. Look at tax income of goodwill in your area and see what the higher ups are getting paid. I think the president of the Atlanta stores was making $500,000 a year from a nonprofit but the to make it nonprofit they have to get rid of all the money or use it to buy a new store or supplies so I guess paying high dollar to the bosses covers a good chunk and the rest they can give to people trying to get jobs thru their career center. Jobs which you can't go anywhere or move up.