Stupid, inefficient, and/or outdated policies and micromanagement - Anonymous employee Goodwill Employee Review

- Micromanagement is rampant - Policies are not consistent across departments. For instance, some departments come in at 10 or are allowed to work from home whenever they like—some come in once or twice a month—while other departments are required to be at work by 7:55am and cannot work from home (despite it being feasible). Some watch your time like a hawk, knocking your hours for ever little thing while in others you don’t ever have to put in your PTO. People take weeklong vacations and don’t use a single day of PTO. - Store are dirty and some don’t even have working restrooms (yet they’re requiring staff to be there) - Hierarchy, bureaucracy, and workplace politics dominate the company - Poor wages - Constantly required to do events outside of work (unpaid) and drive all over Houston and surrounding areas (as far as Sealy!). - Company is plagued with ‘It’s the way we’ve always done things’ mentality that stifles innovation, creativity, and holds the company back. - Management is extremely lacking. The term ‘manage’ in regard to Goodwill is more of an oxymoron than anything else. They’re mostly incompetent. - Insufficient training - Company pays you for your time rather than your output and work. You’re expected to sit at your desk for 8 hours a day. If you don’t have any work? Then sit at your desk and stare at the wall. This is beyond stupid. - If it isn’t evident yet, they treat employees like little children. - 30min lunch breaks. Never had less than an hour lunch break in my professional career. - Will not let your sick days go negative. Sick days accrue at a certain rate. If you have 3 sick days available and get the flu which keeps you out for a week, your salary gets docked 2 days. - C-suite and other execs are all but worthless. - Weird company culture that borders on cult-like. - Sunk-Cost Fallacy plagues the company in many different areas - Everyone wears 50 different hats and no one is compensated fairly for it - They lie in interviews. Told me I’d be able to work from home half the time (week on/week off). Complete lie. Also lied about work hours (found out I’d have to come in over an hour earlier than they said during the interview) - Onboarding process is a complete joke.