Good flexibility, poor management - Sales Associate Goodwill Employee Review

2.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Goodwill allows a lot of flexibility with schedules, hours, and request offs and PTO. There is also a lot of room to grow and many opportunities to be cross-trained.

Cons

Unfortunately, the turnover rate is so high and the employees get the short end of the stick because of it. There will be times where you work 11 days in a row with no day off, 12-14 hour days, and the pay is not worth it. When closing, your schedule may also say you get off at 9 or 10pm but you really won’t leave until everything is done. Goodwill does not seem to value their employees and tends to take advantage of them.

Explore other reviews about Goodwill

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great support.

Cons

No cons that I can think of

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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