An okay job - Sales Associate Goodwill Employee Review

3.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

I like staying busy without a lot of pressure. Most of the customers are very friendly. You have some freedom in store presentation as long as you stay within certain parameters. Full time employees rarely work more than 40 hours. They do good things with their programs and you get to see it while working there.

Cons

Sundays are the busiest day of the week and under staffed, but we are understaffed most days. High turnover rate and bad management. Management is very much a popularity contest, and they gaslight and even harass their employees. The pay isn’t good, the benefits are expensive, and full time employees rarely work more than 40 hours a week. HR is a joke. They lose documents sent to them, they don’t take complaints seriously, and they refuse to fix or take months to fix a problem that was the company’s fault. They receive a grant for their TEO programs but their hours are still taken from the store budget and causes the non program employees to lose hours. We are reprimanded and wrote up if our round up percentage is too low.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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