Decent - Retail Sales Associate Goodwill Employee Review

3.0
Aug 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Overall not a bad retail job, especially for people new to the job market. The interview was easy in my case (I was hired instantly). It's fun to sort through donations and find cool old stuff. Small locations are preferable. Make sure to visit the store beforehand to see what you're dealing with. People are animals and can destroy all progress you made on a clothing rack, bookshelf, homewares display. There's no on-site manager which is nice, but there always seems to be something they want you to do.

Cons

So many customers haggled us for lower prices on plenty of already fair deals. Lots of shoplifters and tag-switchers. Homeless people love goodwills so you have to deal with them a lot. We were constantly understaffed so me and a coworker were left managing all responsibilities on our own respectively. Management was flaky about hiring because they themselves had to deal with a bunch of other locations.

Explore other reviews about Goodwill

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great support.

Cons

No cons that I can think of

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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