Looks good, performs terribly - Utility Clerk Goodwill Employee Review

1.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

At many locations you can easily take what you want. They hire all kinds of people, felons, drug addicts.

Cons

Working with incompetent staff and management. Complete lack of communication. Stores are a complete mess and lack effective management, creates a stressful environment. Most stores ignore safety codes making it a dangerous workplace.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

See reviews by: Helpful|Rating|Date|All