Petty and unprofessional management - Sales Associate/Cashier Goodwill Employee Review

1.0
Sep 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Work not too demanding, a few nice co-workers, good hours, and better-than-terrible pay. Most customers were honest and pleasant.

Cons

Assistant managers were REALLY petty and incompetent. I was embarrassed at times for the way they handled customer issues and, rather than try to problem-solve (basically their job), they would take minor perceived slights personally. I gave notice after finding another job, and the company asked for 2-weeks' notice, so I gave it. But when I had an issue with my register and my asst. manager was unable to straighten it out (something easily correctable which another asst. manager called "easy-peasy"), she lied and wrote me up for it. At that point I walked because I wouldn't sign the write-up. Finally, when I tried to locate my last paycheck I discover that they'd "assigned" me to a different location (20 miles away). All this with NO notice, and certainly not the 2 weeks I would have needed to utilize Goodwill as a reference.Thank goodness I had already found another job--which pays much better, btw--before I left! In short, they use "transfers" as punishment, basically, because they can and in lieu of any real management skill or ability. In retrospect, it seems to come from the top down. Run--don't walk--away!

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Pros

Great place to work. Great support.

Cons

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1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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