Last resort employment - Retail Associate Goodwill Employee Review

2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Will hire almost anyone, for better or worse. Offer generally available benefits. Training not required. Insight into company's actual workings and foot-in-the-door to retail. Easy to work a schedule and draw a paycheck without concern for advancement, longevity, or particular care for the work. Non-profit staus may encourage one to believe they are actually doing good.

Cons

Peter Principle in action. Work scheduling a mess. "Customer service" used as excuse for breaking their own policies to the detriment of employee morale and safety. Poor management goes unchecked. Revolving door of employees, due to hiring failures, disappointing working conditions, and indiscriminate firing of people. Poor pay. WASTE. Riding on the laurels of a non-profit status and history of a name. Sales promotions almost nil. Employees treated as invaluable and expendable. Could be a decent workplace if employees were much better trained and treated with value.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

See reviews by: Helpful|Rating|Date|All