My Most Enjoyable Work Experience - Customer Service Associate Grainger Employee Review

4.0
Apr 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Great work environment for those who despise spending 40 hours in a cubicle. Grainger offers plenty of opportunities for continued learning and growth.

Cons

It seems that the pay scale is way off balance.

Explore other reviews about Grainger

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to move up/around in. They have a ton of support although some of that support better than others. Definitely recommend joining the Grainger Team. Great for new and tenured sales people.

Cons

As you move up in the company it is political on if you get the role.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive (not top tier, but competitive) compensation and benefits. Gym onsite & decent cafeteria that's usually a little more affordable than takeout. Mostly great coworkers. Personally enjoy work-life balance. Internal mobility is there, in abundance, but it's not highly visible or equitable and you'll need your leader's blessing so hustle and get a sponsor.

Cons

Principles plastered everywhere aren't commonly demonstrated. Do the right thing? :/ Everything else is variablly dysfunctional by team or department: days in office, accountability, effort, rewards, infrastructure/tools, workload, budget. Sales-centric org where the rest of the company is 10-20 years behind most modern orgs in structure, performance management, employee experience, skills based L&D, peer recognition, continuous improvement, etc.

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