One bad leader can ruin a flawless 5+ year career of consistent top level performance... - Commercial Account Manager Grainger Employee Review

4.0
Oct 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The company is one of the best companies I have had the pleasure of working for, It provided an excellent opportunity to develop and grow professionally and personally. I can honestly say that the people and especially those on my team and in support, are the most talented individuals in the business.

Cons

Inconsistent Leadership/Lack of Leadership can dramatically impair your ability to do your job to the best of your ability. You very well at some point in time may receive a new leader. Possibly one without any experience leading a strategic sales team. They may be below average at strategic selling themselves. Beware of leaders who are non supportive, and especially those who may display dishonesty. That being said, In the 5 years I had been at this company I have around 5 different leaders as I advanced my career. Granted a couple were bad, but overall I experienced and developed under 2 of the best leaders I have been blessed enough to work for and learn from. These were not just managers.....These were truly inspiring, motivating, enabling, leaders who spent time to coach and develop you to your next level of success. I would not trade that experience for anything in the world.

Explore other reviews about Grainger

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedules were very flexible! Leadership cared

Cons

It was really exhausting, hot work in the warehouse

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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