Account Manager - Account Manager Grainger Employee Review

1.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

You do meet some great people that truly can use your products and help and at one time I was proud to work at Grainger.

Cons

The company has become greedy and had lost their way. They give their sales force a 20-30 percent goal increase and create an impossible way to make money. The account Manager job cannot be viewed as a career because out of the 20 people that i got hired with, 16 were gone within 18 months. I lasted 23 months before i couldn't take the stress anymore. And if you try to talk to your manager about the issues, they consider you a problem and have no problem letting you because they are an "At will" company and can let you go with no reason. Seen that done many times during my time there. I would never recommended working for Grainger unless you are OK looking for a new job within 2 years if your lucky

Explore other reviews about Grainger

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to move up/around in. They have a ton of support although some of that support better than others. Definitely recommend joining the Grainger Team. Great for new and tenured sales people.

Cons

As you move up in the company it is political on if you get the role.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

See reviews by: Helpful|Rating|Date|All