Solid Company that’s starting to be outdated - Account Manager Grainger Employee Review

3.0
Jun 14, 2022
Recommend
CEO approval
Business Outlook

Pros

-Strong core of a company. -Good supplier relationships to work with. -Working remote offers flexibility. -Benefits are solid for medical and dental. -Training is ongoing -Resources to find solutions are abundant

Cons

-Overall Culture doesn’t reflect locally -pay doesn’t keep up with cost of living -“if you get more sales, you get more commissions payout” response to needing more in base pay to live and keep up with inflation. - no recognition given unless you’re doing something amazing to bring in sales - guilted into participating in giving gifts to your boss for bdays/Christmas/boss day etc. -VPs are out of touch with accounts and end users needs. - Management does nothing to promote growth or help individuals recognize their strengths to move into new roles in the company. - no knowledge of career path options available or how to grow your career in company.

Explore other reviews about Grainger

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to move up/around in. They have a ton of support although some of that support better than others. Definitely recommend joining the Grainger Team. Great for new and tenured sales people.

Cons

As you move up in the company it is political on if you get the role.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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