2.0
Aug 18, 2015
Anonymous employee
Current employee
Lake Forest, IL
Recommend
CEO approval
Business Outlook
Pros
Long-time market leader. Outstanding reputation as a supplier, partner, employer. Sincere desire to improve employee engagement and increase productivity.
Cons
Loyal baby-boomer customer is retiring. Competitive environment is changing with non-traditional market entrants taking share. Grainger must address its relevance and value. Unfortunately quick fixes and check-the-box solves prevail. Organization has tendency to default to tenure over capability. While organization is sincere to improve employee engagement and productivity, its overly cautious/conservative nature becomes a business risk.