Anniversary - On Site Service Representative (OSR) Grainger Employee Review

5.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

This is the first job where my voice is herd and the first job I feel that the people I work with and for actually give a crap about me and my well being, I wake up and enjoy every day I go to work and I don’t hate anything about my position im currently in. it’s been the best choice of my working career coming to Grainger. I highly recommend anyone to apply it’s a really great place to work.

Cons

I have yet to find any bad things about this company and I’ve been looking for the past year that I have been with the company

Explore other reviews about Grainger

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

401K Match Great Corporate Support Great Team Culture

Cons

Should of started HERE, earlier in my career.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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